Privacy Policy

Effective Date: September 11, 2026

East Hill Benefits respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how East Hill Benefits (“East Hill Benefits,” “we,” “us,” or “our”) collects, uses, discloses, and protects information obtained through www.easthillbenefits.com and other websites that link to this Privacy Policy.

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide when you:

  • Complete a contact or consultation-request form

  • Schedule an appointment

  • Subscribe to agency news or updates

  • Apply for a career opportunity

  • Contact us by telephone, email, or another method

  • Request information about insurance products or employee-benefit services

This information may include your name, company name, job title, email address, telephone number, business location, number of employees, renewal date, insurance interests, and the contents of your message.

Information Collected Automatically

When you visit our website, we and our service providers may automatically collect limited technical information, including:

  • Internet Protocol address

  • Browser and device type

  • Operating system

  • Pages viewed and links selected

  • Referring website

  • Approximate location derived from an Internet Protocol address

  • Date and time of access

  • Cookie and similar technology identifiers

We may use cookies and similar technologies to operate the website, remember preferences, understand website traffic, prevent fraud or abuse, and improve website performance.

2. Sensitive Information

Please do not submit Social Security numbers, financial account information, medical records, diagnoses, claim documents, enrollment forms, or other sensitive personal or health information through our public website forms or through unsecured email.

If sensitive information is needed to assist with an enrollment, claim, or other service request, please contact East Hill Benefits so that we can provide an appropriate submission method.

Information that East Hill Benefits receives while servicing an employer-sponsored benefit plan may be governed by separate agreements, carrier requirements, privacy notices, or applicable laws. This Website Privacy Policy does not replace those documents.

3. How We Use Information

We may use the information we collect to:

  • Respond to inquiries and consultation requests

  • Communicate about our services

  • Evaluate insurance and employee-benefit needs

  • Schedule meetings

  • Provide requested products or services

  • Maintain and improve our website

  • Analyze website traffic and usage

  • Send newsletters or agency updates when requested

  • Evaluate employment applications

  • Protect the security and integrity of our systems

  • Detect and prevent fraud, misuse, or unlawful activity

  • Comply with legal, regulatory, licensing, and recordkeeping obligations

  • Establish, exercise, or defend legal rights

4. How We Disclose Information

We may disclose information when reasonably necessary to:

  • Service providers that operate or support our website, forms, communications, scheduling, analytics, security, or information systems

  • Insurance carriers, administrators, vendors, and other benefit providers when you or an authorized employer requests assistance obtaining or servicing coverage

  • Professional advisers, including attorneys, accountants, auditors, and consultants

  • Government agencies, regulators, law-enforcement authorities, or other parties when required or permitted by law

  • A successor organization in connection with a merger, acquisition, reorganization, financing, or sale of business assets

  • Other parties with your direction or consent

Service providers are permitted to use information only for the purposes for which it was disclosed or as otherwise allowed by law and their agreements with us.

East Hill Benefits does not sell personal information for monetary compensation.

5. Marketing Communications

If you subscribe to agency news or marketing communications, you may unsubscribe at any time by using the unsubscribe link in the message or contacting us at info@easthillbenefits.com.

Unsubscribing from marketing messages will not prevent us from sending communications concerning an existing business relationship, requested service, policy, enrollment, claim, or other transaction.

6. Cookies and Analytics

Our website may use essential cookies, analytics tools, and similar technologies supplied by Squarespace or other service providers.

Most browsers allow users to block or delete cookies through browser settings. Blocking certain cookies may affect the operation or availability of website features.

Our website may also use Google reCAPTCHA or a similar service to protect forms from spam and abuse. Information processed by a third-party service is subject to that provider’s privacy terms.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and insurance records, comply with legal or regulatory requirements, resolve disputes, and enforce agreements.

Retention periods may vary depending on the nature of the information and the service involved.

8. Information Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. Nevertheless, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

You should not use the public website or unsecured email to transmit information that could create a risk of identity theft, financial loss, or unauthorized disclosure.

9. Your Choices and Requests

Depending on where you live and applicable law, you may have rights concerning your personal information. You may contact us to:

  • Ask what information we maintain about you

  • Request correction of inaccurate information

  • Request deletion of information, subject to applicable exceptions

  • Withdraw a prior marketing preference

  • Ask questions about our privacy practices

We may need to verify your identity before completing a request. Some information may be retained when required by insurance, employment, tax, regulatory, legal, contractual, or recordkeeping obligations.

10. Children’s Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information through this website from children under 13.

If you believe a child has provided personal information through the website, please contact us so that we can review and address the matter.

11. Third-Party Websites

Our website may contain links to insurance carriers, benefit providers, social-media platforms, scheduling services, and other third-party websites. East Hill Benefits does not control those websites or their privacy practices.

Visiting a third-party website is subject to that party’s policies and terms.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date. Material changes may also be communicated through another reasonable method when required by law.

13. Contact Us

Questions or requests concerning this Privacy Policy may be directed to:

East Hill Benefits
4006 North 9th Avenue
Pensacola, Florida 32503
Email: info@easthillbenefits.com
Telephone: 850-912-8317